My anti-virus application helps me protect my computer for a long time, and every time it works perfectly. But recently, it caught a threat called Trojan.agent/gen-banker, and I was sure it can remove that Trojan for me totally. To my surprise, it failed. Each time I booted up my computer, my protection tool always warned me the existence of the Trojan in my computer, but I was quite sure that I have already used the tool to remove the Trojan in my last time of using computer. Why this Trojan comes back every time after I restart the computer? How do I get rid of it?

Brief Introduction to This Trojan

Trojan.agent/gen-banker is a malicious computer threat which is new released by cyber hackers. It can be widely spread from the Internet. While people are visiting some dubious web pages such as pornographic websites or phishing sites, this Trojan can enter the target computer easily. Not only using these two way to spread, this Trojan can also hide itself in unknown E-mail attachments and free programs which can be downloaded from the Internet. With a small size, remote attackers can put this Trojan into other bigger programs, so when those unwitting people get those programs in their computers and do the installation, this Trojan can infiltrate into the computer in a secret way. Not only that, once a computer get infected by it, this Trojan can corrupt the portable USB devices which insert into the infected computer, in this case, when these devices insert to other good computers, other computers can get infected too.

Once this Trojan.agent/gen-banker invades into the target computer, the anti-virus software can be the first target it attacks. It can disable the security tool by removing the files which relate to the tool, and turn off your firewall and the update in order to get a total free access to computer system. After that, the anti-virus protection performs practically no function. Therefore, this Trojan can make a way for the other potential threats to come, which can make a further or even worse damage to computer. The longer this Trojan stays in computer, the slower the compute can be. During the illegal occupation in computer hard disk, this Trojan can create many junk files and distribute them to every corner of the disk, which can waste a large capacity of the hard drive. With those useless but large files, computer cannot perform in a good condition. This Trojan.agent/gen-banker can also make a fatal damage to system. System registry can be modified chaotically, and system files can be removed or corrupted which can make the system out of order. If the Trojan cannot be removed as soon as possible, the system can gradually come to a complete crash. Computer user’s private information is extremely easy to be obtained by remote hacker who can access to infected computer with the assistance of this Trojan. Hence, to save the computer from danger, victim must remove this Trojan fast since it has been detected by the anti-virus program.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this adware.
-May give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy,Please contact YooSecurity Online PC Experts to remove this Trojan.agent/gen-banker for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan.agent/gen-banker, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


Trojan.agent/gen-banker belongs to a dangerous threat in computer. It is not only can steal the personal information like bank account, credit card from the innocent people, but also make a great trouble to computer system. Computer performance can be stuck or even come to blue screen for no reason. That’s all caused by this Trojan. Computer hard disk can be filled with tons of useless files. To make a worse situation, this Trojan can lead many other evil threats to come and make greater damage. Therefore, this Trojan cannot be ignored when it is found in computer, it must be removed as quickly as possible.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Trojan.agent/gen-banker? Contact online experts for help now!

Published by Tony Shepherd & last updated on December 31, 2013 12:38 pm

Leave a Reply