If you’re asked to call a phone number 1-866-933-5430 to contact technical support group for tech support assistance on a fake blue crash screen saying “A problem has been detected and windows has been shut down to prevent damage to your computer”, your computer should actually  gets some kind of malware or adware. That 1-866-933-5430 Popup  alert is a fake report! That blue crash screen is a fake error screen to scare victims and trick people into calling 1-866-933-5430.

1-866-933-5430 Popup Saying “Windows has been shut down to prevent damage to your computer”

1-866-933-5430 Popup is actually a scam to scare and trick victims into calling this phone number, and victims are further instructed to purchase fake online service, useless software or unwanted programs. Anyway, this 1-866-933-5430 number aims at ripping off people’s money. This 1-866-933-5430 popup is actually caused by a program called VMC Media Player which usually accesses to user’s computer via those free downloading package. VMC Media Player claims itself a kind of media player, but actually it’s associated with malware or virus files. So if this VMC Media Player is installed, infected files are also downloaded and then soon executable program of infected files activates automatically and display fake Windows crash message even automatically shut down your computer. And this fake error screen happens every time you boot up computer, you will find computer screen is blocked by this 1-866-933-5430 Popup message telling “windows has been shut down to prevent damage to your computer”.

Here below is the screenshot of this fake crash screen with 1-866-933-5430 phone number:

fake crash screen 1-866-933-5430 Popup

To make you believe the software and hardware of your computer have problems, 1-866-933-5430 Popup scams you by reporting as a security tool that your computer gets infected with Zeus and Zeus was detected and put in quarantine. To convince you, it even shows the Registry error number, which really looks genuine. To quickly push you to call the hotline, 1-866-933-5430 scam tells ‘Zeus is very dangerous software used by criminals to steal personal data such as credit card information, access to banking accounts, passwords to social networks and e-mails’. Some inexperience people will really trust that the computer has virus and urgently needs to fix removal tech support when they see this message. Like ransomware, cyber criminals also use malware, scareware, and adware to display this scaring-1-866-933-5430 Popup message. Don’t trust this fake crash screen saying “windows has been shut down to prevent damage to your computer” and call the phone number 1-866-933-5430.

What Computer Problems will Happen if 1-866-933-5430 Popup Blocks Your computer

What’s worse, on that 1-866-933-5430 scam popup screen, it may pop up different prompt to let you click. For example, there is a message box prompting to run Product key by clicking on OK button, but if you click it, you will just install another similar tech support scam, even virus, malware or spyware. Beside, that Microsoft Help button offered on 1-866-933-5430 scam screen message is also a bogus link, this 1-866-933-5430 Popup has nothing to do with Microsoft. There is no certified and reliable technician and you will not get real tech support to fix the computer problem when you call this phone number.  Once you call the hotline, you will just get into a scam trap and be asked to offer your finance info like credit card number, password, online banking details to buy their fake service, bogus software. You will also suffer financial loss if you leak out your sensitive personal info of credit card. 1-866-933-5430 popup scam malware also can create many computer problems and slow down computer performance, even you can’t boot up computer.

NOTE: If you find any of symptoms mentioned on your computer, your PC is under attack and seriously infected with this or other kind of ransomware. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this 1-866-933-5430 Popup for you.

Manual Removal Guide of This Fake Alert Message (For Computer Literate)

There is a removal guide of 1-866-933-5430 Popup provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Press CTRL, SHIFT and ESC  these three keys together at the same time to pull up Windows Task Manager; click Processes tab on top and scroll down the list to find and end odd processes causing this 1-866-933-5430 Popup. Names of the processes are random.

Windows Task Manager

Step 2: Open Control Panel from Start Menu, then open Programs, click on Uninstall a program. Find suspicious programs or tool-bars related to the 1-866-933-5430 Popup. Right click on it and select Uninstall.

Programs and Features

Step 3: Go to Folder Options in Control Panel, select the View tab, and then mark “Show hidden files, folders, and drivers” and unmark “Hide protected operating system files” (Recommended) and then click Apply or OK.

Folder Options

Step 4: Go to Registry Editor to delete the path of the related items with the 1-866-933-5430 Popup.

Registry Editor

Step 5: Clear all history, data and cookies of your infected web browser.

This fake crash error screen malware 1-866-933-5430 Popup has the ability to insert into web browser and spy on user’s online activities, so it is suggested to delete all history, data and cookies of the infected web browser before a complete removal. Take Internet Explorer for example:

a. From the “Tool” menu button in the upper-right corner of the Internet Explorer window, choose “Safety” > “Delete browsing history…“.

Delete Browsing History 1

b. Then tick Cookie and website data and History, click Delete.

Delete Browsing History

Step 6: Change your homepage of the infected web browser (Take Internet Explorer as Example)

From the Navigation toolbar in Internet Explorer, click Tools menu and select Internet Options, then click General tab, and input the URL you want into the Home page box and then click OK.


Similar video on browser hijacker removal:


The 1-866-933-5430 Popup warning “windows has been shut down to prevent damage to your computer” causing by malware, scareware, freeware or adware is a fake notice, and it’s not from legitimate tech Support Company like Microsoft even though it pastes Microsoft Help button on this fake error screen. And don’t be a fool to call the toll free number to ask so-called technical assistance to fix the problem. This false message is actually caused by adware, scareware or malware thing. It aims at displaying fake message to scaring people and then convinces people that there is risk on computer. Then it can guide people to call and sell their product or service in a high price. Actually you don’t connect with a real tech support but a scammer when you call the number trying to contact a tech guy. Therefore, don’t be such a fool. What you should do is to remove the malicious 1-866-933-5430 Popup adware or malware causing this fake computer security scam alert message as early as possible.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of 1-866-933-5430 Popup scam message? Contact online experts for help now!

Published by Tony Shepherd & last updated on August 6, 2016 12:48 pm

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