Hi, there, I think I really need some help to get rid of computer virus called TrojanWin32.TSGeneric on my computer. It has stayed on my computer for a long time. Luckily, it is quarantined by my anti-virus program at the moment, I wonder how I can eradicate it permanently from my computer. I feel anxious as I think this stuff can mess up my computer if I don’t remove it in time. What should I do? Please advise.

Brief Introduction to This Trojan

Trojan/Win32.TSGeneric is a vicious computer threat that can generate many horrible problems on the infected computers. It is designed by cyber criminals who want to commit crimes on the Internet. With the help of this Trojan horse infection, cyber hackers can connect to victims’ computers remotely without their approval. Innocent computer users will suffer from computer damages and even financial losses if this Trojan can stay on the infected machines for a long time without being removed. This computer infection can be a global online security threat as it can be spread to computers all around the world via the Internet. People can hardly chase the cyber criminals as they can change their IP address all the time.

As a Trojan virus, this Trojan/Win32.TSGeneric can be on the detection lists of most anti-virus programs nowadays. However, what makes the situation be complicated is that this Trojan can be able to corrupt the security tools installed on the infected machines or even disable them at the backdoor. It could modify the system registry and delete the data of security tools from it which can cause the anti-spyware programs run abnormally or even cannot be activated when the system is on. In this situation, the corrupted auto removal tools will not able to remove this Trojan for computer users as they can’t update the virus library to the latest version. Under such a circumstance, this Trojan can escape from the scan of anti-virus program and stay on the infected machines for a long time.

In addition, this Trojan/Win32.TSGeneric can corrupt system files in order to avoid being caught by security tools. System files can be changed and PC users will encounter different kinds of system problems during the use. What’s worse, the infected system can even face black screen and blue screen of death all of a sudden without any sign. That could harm damages to the hardware which can cause the more problems to the corrupted systems. If a computer gets infected with such a computer virus, the other computers in the same network can be dangerous as well cause this Trojan can be able to spread itself from the network and portable devices.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this Trojan/Win32.TSGeneric for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


It is necessary for all computer users who get this Trojan/Win32.TSGeneric on their computers to eradicate it as quickly as possible before it starts to harm the system. People can be attacked by this Trojan horse virus if they are careless when go online as this virus can be distributed by cyber hackers on many websites that controlled by them. With such a infection’s help, cyber hackers can steal everything they want from the infected computers remotely as they can access those corrupted computers arbitrary.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Trojan/Win32.TSGeneric? Contact online experts for help now!

Published by Tony Shepherd & last updated on December 8, 2014 1:11 pm

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