Can someone help me get rid of this TR/Downloader.Gen virus? I can’t use my computer for work anymore. This virus can stop me to boot up my computer sometimes, and I need to turn off my computer and restart it for several times to get the desktop. What’s more, computer is running slow even I can get the desktop. I try to use my anti-virus program to remove it, but it seems that I go nowhere. I don’t know what I can do to save my computer now. Please help!

Brief Introduction to This Trojan

TR/Downloader.Gen is a malicious virus which belongs to Trojan infection. Trojan infection has become one of the most dangerous computer threats. This infection targets on all versions of Windows systems. No matter the computer is running Windows XP or Windows 8, if Trojan infection can detect the vulnerability of the computer, it can infiltrate the target computer without notice. This Trojan infection can be implanted into some malicious web pages or even some famous websites if the cyber criminals can hack those websites and edit the scripts of them. So, when people visit those sites, their computers can be infected by this Trojan as it can bypass the firewall or anti-virus program to sneak into the computers. Also, hackers can also use other free programs to spread this Trojan; they can put this nasty thing into the free programs that people can find on the Internet. Once people install the infected program in their computers, the computers can be infected as well.

Once this TR/Downloader.Gen is activated in computer, it will bring a lot of troubles to the infected computer. The first thing for it to do is to disable the firewall of the infected system, so that the firewall can be shut down and can’t detect this Trojan for computer user, also, if a anti-virus program is installed in the infected computer, it can also be disabled. Without any protection, the infected computer can be in such a bad situation. This Trojan can make a backdoor for other computer viruses or Trojans to come if the computer is connected to the Internet. Computer can be slowed down as this Trojan can also create many useless files with large capacity. The computer hard disc can be flooded with those garbage and the CPU usage can be occupied a lot which can cause the infected computer runs slows and takes too much time to launch programs.

Except making chaos in the infected computer, this Trojan is also able to access the privacy of the PC user. Hackers can put a keylogger in this TR/Downloader.Gen, so that it can record all the information that the PC user inputs. Once the infected computer is connected to the Internet, this Trojan will send the sensitive information to a specific address which belongs to hackers. After that PC user can suffer from more losses, especially financial loss.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this adware.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy,Please contact YooSecurity Online PC Experts to remove this TR/Downloader.Gen for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this PUP, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan TR/Downloader.Gen, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


Computer must be in trouble if it is infected by this TR/Downloader.Gen. This Trojan infection can mess up the entire computer system without PC user’s consent. Under this circumstance, computer user will face a computer with low performance. The infected computer cannot be booted up properly, and it can take times to get it work. Furthermore, the safety of PC user’s personal information is threatened by this Trojan. Do not hesitate to remove it if you find this Trojan is in your computer.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of TR/Downloader.Gen? Contact online experts for help now!

Published by Tony Shepherd & last updated on February 24, 2014 1:13 pm

Leave a Reply