AVG Anti-virus says my computer is infected with Trojan Horse Generic 31.AYES virus with the error message as attached. It says AVG is unable to remove this file as the original file has been removed and replaced by a malware. My computer was extremely slow and when I went to a site, it kept shutting down. How to remove this virus completely?

Infected With Trojan Horse Generic 31.AYES – How to Remove?

The Trojan Horse Generic 31.AYES computer attack is a vicious attack and the hackers behind it are not playing nice when this virus is installed on to a computer. Similar to Trojan Horse Generic29.AJGE, this is a very serious attack and it needs to be handled as quickly as possible in order to avoid a complete system crash and complete loss. There are several ways that this Trojan is getting into Windows based operating systems, but theses are the main two:

SPAM Email: Sending out millions of emails every day is one of the ways that the Trojan Horse Generic 31.AYES attack is spread so quickly. This mass mailing is complete SPAM and against the law, but these cyber criminals are not worried about breaking laws as they are using this virus as a way to gain access to computers in order to steal information from them.

The will gather lists of data, consisting of millions of emails that will be sent messages that encourage users to open the attachment included with the message. There are several different kinds of messages they will send, but each attachment will have the Trojan included, so simply opening the attachment will install it onto the computer. Once installed it will begin to do its damage and allow the hackers to access the entire computer system.

File Sharing Websites: There are several popular websites that offer a platform for users to share and upload cracked versions of software programs and pirated versions of movies and music. These kind of websites receive millions of unique visitors every single day and there are so many files downloaded, that all they have to do is include the Trojan Horse Generic 31.AYES attack in a few very popular downloads and it will get into thousands of computers every single day. The virus can be prepackages with audio files, video files, and software downloads. You need to clean out the virus ASAP.

Note: Cannot delete this infection by virus removal tools? Contact YooSecurity Online PC Experts now for removal assistance if you are not familiar with any virus removing process.

What If You Can’t Clean Out The Trojan Horse Completely?

Some of the signs that the Trojan Horse Generic 31.AYES has made its way into the computer include:

  • Regular tasks like opening and closing applications and programs will become noticeably slower with major delays. One thing to pay close attention to is the startup and shut down speed. If those are much slower than normal then there is a very good chance that there is a Trojan present on the computer.
  • If the Trojan Horse Generic 31.AYES virus isn’t detected and left to continue its damage it will eventually use up all of the available memory and cause the entire computer to crash. This will destroy all of the data and files on the computer.

The computer users that visit these sites are aware that what they are doing is illegal and they are attempting to download the files so quickly that they are not performing security scans and checking the download links. This careless computer behavior can quickly result in a virus and a ruined computer.

Now that you know how the Trojan Horse Generic 31.AYES virus can get onto the computer, we are going to explain what it can potentially do to the computer. Once it is installed it will begin to change system settings and disable some programs, and if there are any security scanning programs on the PC it will quickly disable them so nothing will detect its presence. There are some things that can signal that there are dangerous threats in the computer. The first is a noticeable decrease in the speed of simple tasks like shutting down and starting the computer. Also, opening files like a Word document or opening a folder will be much slower. So, if there is a lag in operations there is a good chance that there is a Trojan installed and action to remove it should be taken.

Manual Removal Step by Step Guide

Step A: Open Windows Task Manager to end process related to the domain. To do that, press Ctrl+Alt+Del keys at the same time to pull up Window Task Manager.

Step B: Open Control Panel from Start menu and search for Folder Options. Go to Folder Options window, under View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.

Step C: Press Windows+R keys to pull up Run box and type in regedit to open Registry Editor.

Step D: Delete all these associating files and registry entries of this Trojan Horse Generic 31.AYES in Registry Editor as below:

c:\Windows\System32\random letter
%AllUsersProfile%\Programs\{random letters}\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = “”.exe.dll

Similar Video On How to Remove The Trojan Virus:


This Trojan horse is a nasty  threat, once installed it will attract additional malware that will attack the system, further slowing it down while the hackers are searching through the files and gathering any personal or financial data that they feel is valuable. It is important to delete this attack from the computer immediately, before the computer crashes and before the hackers are able to steal data stored on the hard drive. The instructions above provide easy to follow steps that need to be followed in order to delete all of the Trojan Horse Generic 31.AYES files from the computer. Once it is fully removed we highly suggest that a daily virus scan schedule is set, in order to make sure this doesn’t happen again.

Note: Still stuck with this Virus? To avoid making things worse, Please contact YooSecurity 24/7 Online Experts now to fix the issue permanently.

Published by Tony Shepherd & last updated on June 13, 2013 6:03 am

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