I got a problem on my laptop that I can’t get it fixed by my own. I have been attacked by a computer virus called Trojan.Crisis!gm when I click a link on the Internet accidently. I got the virus alert from my security tool and it has quarantined the virus successfully, however, I don’t know why my anti-virus program can’t remove it for me as I can always get the alert when I boot up my computer. What is the problem? Please help!

Brief Introduction to This Trojan

Trojan.Crisis!gm is an extremely vicious Trojan horse infection which can be widely spread from the Internet by cyber hackers. When it comes to the target computers, it can disable the security system including the anti-virus program installed on the infected computer which can make it stay longer without being removed. It can be really a disaster once it sneaks into the target computers as it can make the corrupted computer compromised completely which can help other kinds of computer malware and viruses to come and make more damages. So, it is necessary for computer users to realize that this Trojan can bring a lot of problems and troubles to the target computers on it infiltrates tem.

It can be easily for cyber hackers to spread this Trojan.Crisis!gm Trojan from the Internet as there are many ways for them to use. They can implant this Trojan to the web pages which have been controlled by them, they can edit the malicious scripts to the corrupted pages to make sure that as soon as people come to visit the infected pages, their computers can download this Trojan automatically. Usually, this Trojan can be downloaded on the background which users are hard to notice. In addition, this Trojan can be bundled with other commonly used programs, cyber hackers can put this virus to those software and upload them to the web for people to download. When people have the infected programs downloaded on their machines, once they install the programs, this Trojan can be installed at the same time.

This Trojan.Crisis!gm Trojan can help cyber hackers do a lot of bad things to the infected computers. Except making the security system disabled, it can also mess up the system from many other aspects. To make sure it can be activated from the startup, it can add its malicious data to the system registry and change other system settings arbitrarily. Under this bad circumstance, once people turn on their affect machines, they will be disturbed by unwanted errors constantly. The corrupted computers can get stuck as this Trojan can occupy a large part of CPU resource on the background.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this Trojan.Crisis!gm for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


Trojan.Crisis!gm is an evil infection made by cyber criminals. With the help of this virus, cyber hackers can be able to connect to the infected computers without being approved by computer owners. Once they come to the target computers, they will try to steal the personal information especially the financial information from the machines, so that they can use the information to get illegal benefits. It is a must for users to remove this Trojan from their machines to avoid more damages and losses.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Trojan.Crisis!gm? Contact online experts for help now!

Published by Tony Shepherd & last updated on July 9, 2015 11:48 pm

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