I need help on removing a virus from my computer. My security tool detected this Trojan.Ranscrypt.Z!gm for me last night, but it can’t remove this virus for me. I don’t know what to do as I don’t have proper computer knowledge. Is there a way that I can use to get rid of this computer virus completely? I need to remove it as soon as possible before the situation goes worse. Please help!

Brief Introduction to This Trojan

Trojan.Ranscrypt.Z!gm can be classified to be a malicious Trojan horse infection which can target computers with Windows operating systems. It can be widely distributed by cyber hackers on the Internet so that it can attack computers from all over the world. As a malicious Trojan virus, the purpose of it is to corrupt the whole system so that it can help cyber hackers to implant more computer viruses to the target computers to get illegal benefits. Also, cyber hackers can be able to connect to the infected computers without users’ notice. It can be really bad to be infected with this virus on your machine as it can corrupt all the system settings on your computer to make it performs in a poor and abnormal way.

Trojan.Ranscrypt.Z!gm can be hidden in web pages that have already corrupted by cyber hackers. They can upload this virus to the servers and edit its scripts to the contents of the websites. Under this case, when people go to the infected pages and click the contents on them, their computers can be forced to download this virus on the background which users are hard to realize that. Also, this Trojan can be pretended to be a program for people to install on their computers. Cyber hackers can forge it as a PDF reader, Movie player, File converter and so on to lure people to download and use on their computers.

Trojan.Ranscrypt.Z!gm can cause great troubles to the entire system once it invades the machine. System registry can be messed up by it with vicious data. Also, a lot of system settings can be changed arbitrarily, which can lead to unwanted system errors during the use. The infected computers can be completely compromised as the system firewall can be disabled by this Trojan. Without any system protection, the infected computers can be aimed by more viruses and malware coming from the web. The condition of the infected computers can be worse and worse as this Trojan can make chaos to the whole system and help hackers to achieve their illegal goals.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this Trojan.Ranscrypt.Z!gm for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


Trojan.Ranscrypt.Z!gm is a baleful Trojan horse infection that can damage the computers from many aspects. When this infection sneaks into the target systems, it can shut down the security tools installed on them to help other types of computer infection to come and make more damages to the systems. What’s worse, cyber hackers can take advantage of this infection to access the infected systems without users’ notice. Once they infiltrate the systems, they can steal everything they want on them to commit other crimes. It is necessary for computer users who suffer from this infection on their computers to get rid of it completely in time to keep their personal information safe from cyber hackers.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Trojan.Ranscrypt.Z!gm? Contact online experts for help now!

Published by Tony Shepherd & last updated on January 15, 2016 5:47 am

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