My computer has been infected a Trojan Horse Generic_r.CGH and I have no clue to remove it. I got the scanning report from my security program last night. I have not slept all night trying to remove the virus but nothing has been changes. The virus kept coming back time and time again after I tried some steps by following the videos in the Internet. How can I do?
Trojan Horse Generic_r.CGH Discription
Trojan Horse Generic_r.CGH, a Trojan virus has been commonly detected by anti-virus in people’s computers. As its name suggests, a dropper trojan contains malicious or potentially unwanted software which it ‘drops’ and installs on the affected system. Commonly, the dropper installs a backdoor which allows remote, surreptitious access to infected systems. This backdoor may then be used by remote attackers to upload and install further malicious or potentially unwanted software on the system. This threat is detected by the Microsoft antivirus engine. Technical details are not currently available. Let’s read those information from Microsoft Malware protection center: Trojan Horse Generic r.CGH is a component of a hidden file of a malware that moderates your Internet experience by modifying search results, and generates pay-per-click advertising revenue for its controllers.
When your computer gets such Trojan Horse Generic_r.CGH Trojan infection. It may show different symptoms. Initially, your browser search results will be redirected to some unknown webpages which may be full of malicious advertisements and phishing websites. Just like the Microsoft reports, some part of it will download more other additional malware to your computer. So later, you may find more virus will pop up in your computer, as a result, your computer works more and more slowly as if it’s an old machine out of date. Why has your anti-virus detected the virus but can’t get it away from your computer? Trojan Horse prevents the firewall from working properly by stopping the service “MpsSvc“, which is a part of the firewall. It also opens and listens on port 25700, possibly for commands from a remote attacker. So the infection will lead to your malware defender in paralytic position.
To make your computer safe, you can follow the guide here (For advanced computer users), or contact YooCare PC Experts online for solutions:
How to Judge If Your Computer Has Been Infected Trojan?
A. Your computer is something not normal as usual such as running very slowly.
B. When you open the Task Manager, you can find some strange progress which you never found before.
C. Some of your computer functions are unavailable or some normal legal program can’t run or there are unusual conditions of them.
D. It always constantly happens that your system has errors somewhere.
E. Later, your computer system will be totally destroyed.
What Is The Best Way to Remove Trojan Horse Generic_r.CGH ?
Depending on which level of risk of the Trojan Horse Generic_r.CGH has infiltrated your PC, you might find it is hard to get rid of this sophisticated worm. Some people have successfully cleaned out the stubborn worm, but since one of the primary functions of this virus is to disable security programs,so the method of using anti-virus program is not always a foolproof approach.
Please follow these steps to get rid of Trojan Horse Generic_r.CGH virus manually:
Step 1: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC. Open the Windows Task Manager.
If that didn’t work, try another way. Press the Start button and click on the Run option. This will start the Run tool. Type in taskmgr and press OK. This should start the Windows Task Manager
Step 2: Within the Windows Task Manager click on the Processes tab. Find the process by name. random.exe. Then scroll the list to find required process. Select it with your mouse or keyboard and click on the End Process button. This will kill the process.
Step 3: Delete malicious registry entries.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\random
Step 4: Remove malicious files of Trojan Horse Generic_r.CGH virus
C:\Program Files\Search Results Toolbar\Datamngr\SRTOOL~1\random
Video of Key Steps on How to Modify or Change Registry to Completely Clean Trojan Horse:
Further more, please be careful when you try to fix Trojan Horse Generic_r.CGH problem yourself. It’s not so easy for one person who is not familiar with the virus and not well trained in IT filed. The virus can change its name constantly which will make the removal work harder to you. If you don’t have much knowledge of Windows operating system, you almost can’t find it out from so large amounts of system files. And you’d better don’t try so called free software to get rid of this Trojan since the virus is well disguised that anti-virus may delete some system files erroneously. What’s more so called free software may be another cheater. You’d better to find an expert to help you remove this Trojan.
Kindly Reminder: If you failed to remove Trojan Horse Generic_r.CGH virus with the methods you found from the internet, please consult YooSecurity certified professionals to remove it completely.
Published by Leo R. Oscar & last updated on June 4, 2013 5:28 am