I need to know a method which can help me remove PUM.Hijack.StartMenu completely. I have been with this nightmare for about a week and haven’t found out an really effective way to get rid of it. I tried several different antivirus programs and they all scanned out many threats on my computer and removed some of them. However, for this one I meant to get rid of they seemed are not able to help. The infection alert still pops up and what I have tried with them turned out to be in vain. Is there any other ways that I can have a try? Any help will be appreciated.

Information about PUM.Hijack.StartMenu

PUM.Hijack.StartMenu is indeed a headache to many computer users. The most obvious reason is that this threat is not hard to be found. But it is really tough to remove it completely. It can always come back after you push the end operation such as a restart or another full scan. It can always be detected by antivirus software thus it is recognized as a Trojan infected. It will change the settings on Internet Explorer, Google, Yahoo or MSN search engines to hijack net users when they are doing some searching activities. It often hijacks them to unsafe sites by installing some other browser hijackers onto the weakened system.
This PUM.Hijack.StartMenu script is designed by cyber criminals mainly to collect and steal the confidential privacy or important data like user account number and password. This script can track your browsing activities or your search histories and analyze them to get useful information it needs. It will also add its code to the windows start up section to get activated each time you start up windows. That is why it is always running when you have a scan with your security software. It will make numerous changes in some important settings to make some functions of the PC useless or worse. Since the script is well designed, the installation of the virus will not be detected by the antivirus. It is always after some time that your antivirus give you alert of such an infection or “your compute is at risk” warning. Apart from that, the risk will also put your computer into a bad performance by slowing down every regular functioning of programs.

Note: Manual Removal requires expertise and it is for advanced users, if you don’t have much experience in dealing with redirect virus.
Contact YooSecurity Online PC Experts for removal assistance.

Symptoms of Similar Trojan Infection :

– This virus can escape from most antivirus protection and get itself installed on computers especially with Windows operating systems.
– It can cause constant stuck or even blue screens on the infected computers.
– Computer users will experience constant security pop ups on the computers which may not truly represent the status of the PCs.
– Certain malware or spyware may be prompted by these fake security pop ups which will end up scamming money.
– Sensitive data like privacy can also be stolen and taken advantages by cyber criminals.

Manual Removal Step by Step Instructions

Up till now, there is not a perfect antivirus that can detect this pesky Trojan virus or delete it completely. PUM.Hijack.StartMenu has been updated by remote and backstage cyber criminals and is able to escape from the scan of any anti-virus programs thus it is hard to be removed or even found. The most effective way is to remove it manually. The following instructions need quite level of computer expertise. If you don’t know how to that correctly, please contact with YooSecurity online support now!

Step A: Check on your start menu if there are any programs that you are not familiar with. The strange ones will often related to the virus process as it can start automatically with the windows. You can press on Windows key or just click on the start menu to view it. Please notice that you need to click on All Programs to have an overall check on it.

start button
Step B: To remove the Trojan the first thing we need to do is to end its process thus we will not get the error message when we delete its files. To do that, open Windows Task Manager to end process related to this Trojan infection. You can press Ctrl+Alt+Del keys at the same time to pull up Window Task Manager; go to Processes tab on top and scroll down the list to find.

windows task manager

Step C: Always any virus files will be hidden files. So we need to show hidden files before we are going to delete them. Open Control Panel from Start menu and search for Folder Options (As an easy way you can open a folder and hold Alt key and tap on T, O key one by one and folder option window will pops up). Go to Folder Options window, under View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click Apply and then hit OK.

folder options

After we can see hidden folders and files we can go to system files and delete the infected files. The path of the virus often can be found from the antivirus which detects it.

program data

Step D: After we delete the virus files from system data we get to remove the registry of the virus from registry editor to prevent it from coming back. You can get Registry Editor by pressing Windows+R keys to pull up Run box and type in regedit to open Registry Editor.

Run box

The following is how Windows Registry Editor looks like.

Registry Editor

Step E: Delete all these associated files and registry entries with this Trojan virus from Registry Editor. The registry files are listed randomly. Besides, you need to delete the infection files of the redirect virus from your system files to prevent it from coming back. Those files are named randomly also but may be different on different operating systems.

Video on How to Modify or Change Windows Registry Safely:

To Summarize Shortly:

The most obvious reason why the script PUM.Hijack.StartMenu is bad and unwanted factor to computers is that it gets into a target system without the permission or even without the notice of the PC users. It brings bad effects to the regular programs and will not allow them to work properly. And the worst part is that it makes the system detection ability more and more vulnerable. There will be more and more other threats get into the infected computer more easily. That can make a sense why we are always finding new infections when we are still struggling with this old one. If you want to put an end to the nightmare you need to get rid of the infection in time before it brings more other worse troubles to your computer.
Note: Have tried many methods but failed to get rid of this Trojan virus? If you have no clue, please contact YooSecurity Online Experts in time to save your computer.

Published by Michael Myn & last updated on December 9, 2013 11:43 am

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