Hey, there, I get a strange page named Planet-surf.com every time I open my Chrome browser. I didn’t set it as my homepage, but somehow it has become the homepage and the default search engine. When I try to search informationI need on the web, this page can always pop up. However, I can’t get the right answers as I keep getting advertisements. Is it a virus or something bad? How can I solve this problem? Any suggestion?

Brief Introduction to This Page

Planet-surf.com looks like a website for computer users to visit, also, the appearance of it can make computer users to judge it as a search page as we can only find a search box on its page. So, can it be really helpful for our online searching? The answer is no. From Technical aspect, this page is not a good domain for computer users to keep and use, instead, it is an evil product created by cyber hackers which aim to gain illegal benefits from innocent computers. It can be called browser hijacker or redirect infection. Except the misleading interface, this hijacker can sneak into target computers easily as it can bypass the detection of most anti-virus programs.

The Screenshot of This Hijacker

Planet-surf.com

Browser hijacker is not a kind of computer virus, so that is why this Planet-surf.com hijacker can infiltrate target computers without being noticed by computer users. Also, some PC users can be cheated by its look and save it willingly. In addition, there are many other ways to spread this infection for cyber hackers. Usually, computer users can be redirected to this page if they go to some corrupted pages that have been controlled by cyber hackers. Also, cyber criminals can bundle this infection with other programs which are commonly used and downloaded by computer users. Once inexperienced users install the affected programs to their computers, this hijacker can come to the systems in the meanwhile.

When people get this Planet-surf.com hijacker on their computers, they will suffer from a lot of problems during the use. They will never go online easy. Some basic browser functions can be disabled by this hijacker. It may take a lot of time to load websites and some of them cannot be opened. During the use, this hijacker can generate plenty of annoying pop-ups which can slow down the operating speed as well. The performance of the infected computers can be worse and worse as this hijacker can help many other kinds of computer malware to come and make further damages.

The properties of Browser Hijacker

-Can not be detected by your anti-virus software, which makes it hard to uninstall from the computer.
-Once you open your browser, you will be redirected to some unknown websites.
-Can slow down the performance of the computer, or even blue screen.
-Can pop up many unwanted advertisements when you are doing something else.
-Can change your settings in your browser and it is not easy to change it back.

If you find any symptoms listed above showing on your computer, then your computer must be suffered with a browser hijacker that causes you keep being redirecting to this Planet-surf.com. Welcome to contact YooSecurity Online PC Experts for manual removal guide. Also, we will provide a short removal guide below for computer literate.

NOTE: Being afraid to do any wrong operation during the process of removing this browser hijacker? Please contact YooSecurity Online PC Experts, we are here to help you:

Manual Removal Guide of Browser Hijacker (For Computer Literate)

There is a removal guide of Browser Hijacker provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this hijacker, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.

FolderOptions

Step 3: Click on Start button at the right lower corner, then click on Control Panel

XP-start-control-panel

Then you will come to the Control Panel windows, click on Add and Remove Programs

xp-add-remove-icon

Then try to find the program which relates to this browser hijacker, highlight it and choose Remove, the program’s name is random.

4789794954_df8cfb11b2

Step4: Change your homepage in your browser (Take Internet Explorer as an Example)

From the Navigation toolbar in Internet Explorer, click Tools and select Internet Options.

IE tools

Then type the URL you want into the Home page box and then click OK

IE8-Internet-Options

Similar video on browser hijacker removal:

Conclusion:

Planet-surf.com is not a legit search engine for computer users to use. Rather than that, once you see this page on your computer, you need to get rid of it as soon as possible. It is a browser hijacker which can make chaos to the whole system even though it is not computer virus. It can easily invade target computers as most of security tools cannot catch it for computer users. It will be a nightmare to have your computer infected with this hijacker as it can help cyber hackers to collect your personal information saved on the system. To avoid more troubles, this hijacker must be removed in time.
Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Planet-surf.com? Contact online experts for help now!

Published by Tony Shepherd & last updated on March 26, 2016 4:58 am

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