Infostealer.Retga.A!gm is on my computer. What can I do now? I don’t know how to remove this virus manually as I know that antivirus program cannot deal with it. Although I have one antivirus program installed into my computer, it cannot kill this virus. I have tried to do many times; it comes back again and again. Your guys specialize in virus removal, so can you help me get off this nasty Trojan horse?

Infostealer.Retga.A!gm Virus Description:

Infostealer.Retga.A!gm virus is nasty and harmful Trojan horse which mainly corrupts windows computer. Once computer gets this Trojan virus, computer will get many problems and its system will be severely damaged. It will root its malicious files into that start up items, registry editor or HOST files and so on to change or disable system crucial files to make computer run in a malfunctioned way. Once all those work is done by this virus, then computer may get system errors which will show that some important system files lose, and those missing files will have a bad effect on computer starting up or shutting down. This virus is so aggressive that it can damage windows programs even the antivirus program. You may find some program cannot run somehow since computer gets this virus. And you’re even not allowed to download the new program. This Infostealer.Retga.A!gm virus actually block you install new antivirus program to interrupt its activities. And antivirus’ firewall may be destroyed by this virus, so antivirus lost the ability to protect computer from being infected with other infections. Once computer becomes more vulnerable, it will be easier to be worsened by other threats. Computer will often get a blue screen of death. To avoid more and further damages in system, you should eradicate this Trojan virus as soon as you find it on your computer.

Infostealer.Retga.A!gm virus is capable to monitor your online activities and record your browse history and then write down all your important data like email account and password, banking details, credit card info and chatting content with your friends and so on. Later those data will be transferred to remote hackers. Even it will let hackers to access your infected computer to steal your data. To avoid this Infostealer virus getting your data, you should first be careful when surfing on the internet, as this virus is spread online. For example, don’t visit malicious contents like porn sites, free software site. Those sites usually contains malware infection, once you open it, the infection may drop on computer without any notice. And also free downloads are the way for this virus to get on targeted computer. This Infostealer virus will be inserted into the software by hackers, and then when users download and install the software they need, this virus will naturally reside on computer soon. In addition, this virus together with other infection will be distributed via many other ways online. You should be careful of what you perform online, don’t click on any suspicious things to bring this virus.

Some Traits about Infostealer.Retga.A!gm Virus

-Can slow down the performance of the computer, or even blue screen.

-Can create many junk files which occupy a lot of space in hard drive.

-Can download other malicious programs into computer, which make further damage.

-Can redirect you to pages you don’t want all the time no matter what you are doing.

-Take a long time to turn on or shut down your computer

-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.

-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

Warm prompt: It’s complicated for people who are not computer savvy or not familiar with the virus to remove the Infostealer.Retga.A!gm virus. You can contact YooCare/YooSecurity PC professional online service for help:

Removal Guide for PCs with Windows OS

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

>>>>>> Press Ctrl+Shift+Esc keys simultaneously to get the Task Manager to stop the active processes of Infostealer.Retga.A!gm virus. To do this, you will need to click the “Processes” tag at the top then find out suspicious processes and right click on them and select “End Process”.



>>>>>> Click “Start” menu at the lower left corner and type “regedit” in the search programs and files box and press Enter key. Then you will open the “Registry Editor”.



>>>>>> You will need to find out the suspicious registry files related to this Infostealer.Retga.A!gm virus in the Registry Editor, They are usually located in: HKEY_LOCAL_MACHINE > SOFTWARE. You need to distinguish them from their “Name” and “Data” at the right column. All of them will be randomly distributed. If you are not good at this, ask for an expert for help.

registry editor

>>>>>> After you find out the suspicious registry files, you need to find out where the .exe files of the Trojan virus locate. Usually, they will be in the operating system drive. To open it, you will need to click Start menu > Computer & My computer. Generally speaking, the Operating System drive is Local Disk (C:).


>>>>>> Basically speaking, all the related files of Infostealer.Retga.A!gm virus will be located in Windows > System32. Find out all the files of the Trojan virus and delete them. Make sure that all the files you deleted are viruses, but not the files of the operating system. Any mistakes will cause data loss even system crash.


Video of Key Steps on How to Modify or Change Windows Registry:


Infostealer.Retga.A!gm virus can severely attack your computer once it gets on your PC. It corrupts your system files, weakens the security level of the infected computer and modifies all your key registry settings as well as disables your firewall because of its root-kit. The CPU usage percentage will become higher than before, which will cause constant blue or black screen death and system freeze. this virus helps cyber criminals remotely control the infected PC. So hackers can do anything on your PC and get any information from your computer or by tracking your online history. And users’ personal information like credit card, bank account details, log-in passwords or other financial information could be leaked out. Victims of this virus will suffer from financial loss. This Trojan must be removed as fast as possible to avoid further damages if you detect this nasty thing on your computer.

Warm prompt: If you are not computer savvy or not familiar with the virus to remove Infostealer.Retga.A!gm virus. You can contact YooCare/YooSecurity PC professional online service for help:

Published by Tony Shepherd & last updated on June 4, 2015 5:50 pm

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