My anti-virus program helped me detect this PUP.Optional.VBates, and I clicked on Remove and restarted the computer as the anti-virus tool tells me to get the removal works. But after the restart, this PUP came back, the protection tool asked me to remove it again, and I did that again. But after the restart, nothing work. How can this PUP be so hard to delete? Is my anti-virus out of the date? What should I do now? I just want to clean my computer. Please help!

Brief Introduction to This PUP

PUP.Optional.VBates is a member which belongs to potentially unwanted programs. Technically speaking, it is also classified as a Trojan horse infection in computer. This PUP can be detected by computer anti-virus program once it comes into computer. Anti-virus product can warn you this PUP infection, but as many viruses can be created day by day, it is not easy for anti-virus tool to handle the new-released virus in a short time. This unwanted program can be spread from the Internet by hiding in some dubious websites which cyber criminals can edit the web page scripts of them. Also, this infection can also act as an optional installation package in other free programs which can be downloaded from the Internet, even some famous applications can also contain this Trojan if the computer users download those reputable programs from some unknown websites rather than their official web pages.

This PUP.Optional.VBates attacks computer with Windows operating systems, once it infiltrates into computer, it can take effect immediately. As Trojan infection, the first thing it will do is to disable the anti-virus program in the infected computer, also, the firewall of the computer can be deactivated and the security level can be degraded. The browser of the infected computer can be messed up by this PUP, computer users will get many useless plug-ins or toolbars in the browser they use, and also, computer hard drive can be flooded by useless files which occupy a large space. What’s more, many other junk programs can suddenly appear on the infected computer, of course, those useless things can bring more computer threats to computer and harm computer system severely. Computer can be slower and slower if this PUP lurks in computer in a long time.

During the use of computer, this PUP can also display numerous of useless pop-ups to computer user, no matter what they are doing, the disturbance can appear on the computer screen in a random time. Most of those pop-ups are sponsored links with commercial advertisements and E-coupons. The main purpose of this PUP.Optional.VBates is to swindle money from innocent people, so by giving useless promotions to computer users, people can be lured to pay for those useless stuffs, and once the computer users have filled in the fiscal information on those pop-ups, the keylogger in this PUP can record all information so that cyber hackers can access into the infected computer and steal it with the assistance of this Trojan. This PUP can capture a large percent of CPU usage that can make the computer react in a quite slow way.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this adware.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy,Please contact YooSecurity Online PC Experts to remove this PUP.Optional.VBates for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this PUP, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this PUP.Optional.VBates, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this PUP, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


PUP.Optional.VBates as a stubborn Trojan infection in computer, can display many fake commercial information to computer which is infected by it. Computer users cannot focus on things they are doing on their infected computers, because the pop-ups can appear all the time once the computers are booted up. What’s worse, this PUP can lead many other computer viruses to come. The security level of infected computer can be weakened by this PUP, and this Trojan can make the computer system faces many fatal errors or even blue screen to death constantly. Do not hesitate to remove it once you find this PUP has infected your computer.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of PUP.Optional.VBates? Contact online experts for help now!

Published by Tony Shepherd & last updated on January 18, 2014 1:21 pm

Leave a Reply