My Avast detects a Trojan virus called Win32:malware.gen in my computer. How can I remove it? Avast can’t remove it at all. The Trojan virus warning always pops up and I also tried other antivirus software. They were also noneffective. Can you help me remove it completely? I searched on the Internet and it said that Trojan virus is very harmful to a computer. The Trojan virus should be removed immediately. Then I find your site and please help me remove this Trojan virus now. Thanks a lot in advance.

Brief introduction of Win32:malware.gen Trojan virus

Many antiviruses like Avast detect this Win32:malware.gen as a malicious Trojan virus but can’t remove it completely from the infected computer. Why? As you known, this Trojan virus is very malignant. It has the ability to disable system firewall and get into the computer system easily. Once this Trojan virus gets into the computer system, it will take actions to prevent from getting removed by the antivirus. To reach its malicious purpose, the virus will download and install other infections like browser hijacker, malware and spyware to your computer. After being infected with more infections, your computer will get many problems and it will be harder to fix. So we would like to remind you that you need to remove this Win32:malware.gen Trojan virus as soon as possible. And if you are not good at computer, you should contact an expert to help you or you may make your computer worse.

Plus once you connect to the Internet, the remote server will be able to monitor your computer activity. Under this circumstance, your personal data like banking detail, login and contracts will be disclosed. Obviously your personal data is not safe once the Win32:malware.gen Trojan virus infects your computer. We don’t know what the hacker will do to your personal data. We only know that the hacker want to get money by distributing this virus. Furthermore, this Win32:malware.gen Trojan virus can damage the windows files and registries which is very important to the computer. Once the windows key files and registries gets damaged, your computer will have many serious problem like blue screen and black screen then the computer functions will be disabled. You will have no ability to use your computer. You must know now how malicious is this Trojan virus and how emergency for you to get rid of this virus from your computer.

How does this Trojan virus get to your computer?

–You may get the Trojan virus by opening the spam email attachments

–You may get the Trojan virus by visiting the porn or illegal websites

–You may get the Trojan virus by downloading and installing the freeware bundled with the Trojan virus

Get some traits of Win32:malware.gen virus

<1> Can slow down your computer or even make your computer crash down
<2> Can add wired files to your computer system that will occupy your computer resources
<3> Can make your computer get more infections like browser hijacker and malware
<4> Can damage your windows files and registries, that may make your computer crash down
<5> Capable of getting your confidential information
<6> Can be activated automatically once you turn on your computer

Warm prompt: It’s complicated for people who are not computer savvy or not familiar with the virus to remove the Win32:malware.gen virus. You can contact YooCare/YooSecurity PC professional online service for help:

The following is the Removal steps for Computer with Windows

There is a removal guide of Trojan provided here. however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

1st Press Ctrl, Shift and Esc keys at the same time to open the Windows task Manager. Then click the “Processes” tab at the top to find the suspicious processes to stop them.

task-manager

2nd Go back to desktop and then click “start” at the left hand angle then type “regedit” in Search programs and files box, then press Enter key and you will open the “Registry Editor”

start

3rd In Registry Editor, please find the suspicious registry files related to this Win32:malware.gen virus. They are usually in HKEY_LOCAL_MACHINE > SOFTWARE. If you can’t find the suspicious registry, you are welcome to contact our expert for help.

Registry_Editor_Vista

4th After you find the suspicious registry files, you need to find the location of the .exe files of the Trojan virus. In general, they will be located in operating system drive. Click start >> Computer or My computer. Usually, the operating system drive is Local Disk (C:)

Capture

5th All the files related to the Trojan virus will be in Windows >> System 32. Find all the related files of Trojan virus and then delete them. Just make sure that what you delete is not the operating system or your computer system will crash. If you are not good at it, we are welcome you to ask for an expert for help.

Capture2

Video of Key Steps on How to Modify or Change Windows Registry:

Summary

It is not wise to keep this Win32:malware.gen Trojan virus stay in your computer. You should remove it once it gets into your computer. This Trojan virus makes the system firewall invalid and damages the windows files and registries which can cause blue screen and black screen problem. Once your computer gets blue screen or black screen problem, it will be harder to make your computer work normally again. In addition, many other infections will be downloaded and installed to your computer. In this case, your computer will get more damages. Furthermore, when you connect to the Internet, the remote hacker will be capable to spy on your computer activity and get your personal data. You’d better remove this Win32:malware.gen as soon as possible.

Warm prompt: If you are not computer savvy or not familiar with the virus to remove Win32:malware.gen virus. You can contact YooCare/YooSecurity PC professional online service for help:

Published by Karen Lawrence & last updated on August 18, 2016 1:07 pm

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