I can’t find a way to get rid of this Heur:Trojan-Downloader.Script.Generic infection from my computer. I keep getting the virus message from my anti-virus program, but my security tool can only quarantine it for me. I don’t know what to do now as all I have done went in vain. How can I remove this bad virus without having to wipe off my hard drive? I have many important data saved on my machine. Please advise.

Brief Introduction to This Trojan

This Heur:Trojan-Downloader.Script.Generic is a newly designed Trojan horse infection that released by cyber hackers recently. The main targets of this infection are the computers with Windows operating systems. Cyber hackers who make this infection can spread it with many ways. It is hard for computer users to prevent this infection from coming. As soon as this infection sneaks into target computers, it will begin to make chaos to the entire systems from many aspects. What’s worse, this infection never comes to the target computers alone. That’s to say, when you realize that your computer is targeted by this infection, your system can have already been attacked by many other kinds of computer viruses. In one word, it is a necessity to have this infection removed in time.

There are plenty of ways for cyber hackers to spread this Heur:Trojan-Downloader.Script.Generic infection on the web. Usually, those bad guys can implant this Trojan virus to the pages that controlled by them. We can’t tell which pages are infected as even some reputable sites can be corrupted by hackers if they find loopholes on those sites. Once people come to visit the infected pages, this Trojan can be downloaded automatically on the background. What’s more, this virus can be implanted to the programs. Hackers can upload the corrupted programs to the web for people to download. After people install the infected programs to their computers, this Trojan can start to make chaos to the systems right away.

Once this Heur:Trojan-Downloader.Script.Generic Trojan is activated, it can generate many system errors to the systems. The registry can be added with its vicious data and system settings can be modified by this virus arbitrarily. Also, this Trojan infection can delete or infected system related files to avoid being removed. The protection systems including anti-virus programs and system firewalls can be disabled by this Trojan which can make the whole systems compromised. Without any protection, more and more computer malware can be downloaded with the help of this virus, which can make the condition of the infected systems worse and worse.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this Heur:Trojan-Downloader.Script.Generic for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.


Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


If your computer is corrupted by this Heur:Trojan-Downloader.Script.Generic virus, you will not be able to use your computer freely as you can keep getting annoying problems during the use. This Trojan infection can help cyber hackers achieve their illegal purposes as they aim to steal personal information saved on the infected computers. What’s worse, this Trojan can help hackers connect to the infected computers secretly so that they can implant more computer viruses to the systems to gain more benefits. Do not think this virus is a small issue which can be ignored. If you don’t remove this infection in time, your system can be messed up by this virus completely.
Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Heur:Trojan-Downloader.Script.Generic? Contact online experts for help now!

Published by Tony Shepherd & last updated on September 24, 2016 6:10 am

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