Hello, I am confused and frustrated because my galaxy note 10.1 is blocked by a “complete an offer below to download step” locker message. That message is big enough to take over the whole screen of my phone, and I cannot exit it out or cancel it as there is no button to stop or close button something like. I thought it should be a kind of ransomware Trojan or virus malware, so I let alone my phone to wait if it can be gone by itself. But every time when I restart the phone, it still stays on screen. Now I cannot use the phone any more. It seems like I didn’t do anything malicious to bring this crap malware. Anyway, I now want my phone back and do you have any idea on how to remove it soon?

Brief Introduction of “Complete an offer below to download step” Virus

“Complete an offer below to download step” virus locker screen is a kind of malware or Trojan ransomware to lock mobile device, which is similar to “Complete an offer to continue” virus on computer. Now many mobile users are frustrated by this nasty malware. Once this virus drops on your mobile device, it will soon configure itself well into mobile system then pop up the message to take over whole screen of your mobile device, then it can control as you cannot do anything on the device. The only option you can choose it to continue to download the steps as it requires. However, you had better not do anything as it asks, as it could ring other unwanted and malicious virus files into your mobile while you click to download the next step. And once you have clicked to finish step, you don’t fill in any your real information, it would steal your information for illegal profits.  Or your important privacy data would be in a high risk of being leaked out in public.  Or you would suffer from financial loss in future if you fill in some information related to bank detail or money stuff thing. Anyway, once you find your mobile device is locked by “Complete an offer below to download step” virus, you should figure out an effective way to eliminate, but don’t to be a fool to complete downloading any steps as what it requires. Even though you have downloaded all steps, your mobile would be still blocked. Don’t trust this virus.

“Complete an offer below to download step” virus is designed and distributed online by cyber criminals who aims at stealing user’s information for illegal profits by using this kind of virus. So this virus will be added into free software or app. While you’re downloading the software or app you need, this virus will also soon come into mobile system without your notice.  You’re suggested to download apps or programs from reliable resources. Beside, cyber hacker will build some malicious site and spread this virus on other malware into their vicious sites to attract mobile users to visit and install the virus. Once you visit those unsafe sites, the virus thing would soon drop on browser and then get installed into system within several seconds. You even don’t there is something uninstalled in background. Also when you check your email, don’t open spam email, because spam email also carry virus thing. Be cautious to online activities will help protect your mobile device.

If your mobile device like android tablet/phone is infected with this “Complete an offer below to download step” virus, it will be hard for you to remove it with security tool completely, because there is no perfect antivirus to kill threats on mobile device and also this virus is very tricky and can escape from security apps. In this case, removing it manually with sufficient expertise online is the best way for mobile device users to completely eliminate it.

NOTE: Being afraid to do any wrong operation during the process of removing this virus from mobile device? Please contact YooSecurity Online Experts, we are here to help you:

Similar Malware Screenshot of This Virus

complete an offer below to download step virus

Malware Virus Manual Removal Guide on Mobile Device

1. Since your mobile device like phone or tablet is blocked by “Complete an offer below to download step” Virus malware, you will need to restart your phone or tablet to safe mode which starts up without loading any third-party add-ons. By this way, you are capable to carry out malware removal steps on your device. Here are two examples for you to put the android phone and tablet to safe mode. The method mentioned below is also applied to most android device. Take Dell Tablet as an example:

For Dell tablet: 1) Power down. 2) Turn on till you see the Vendor’s logo, press and hold Volume Down key till you access to safe mode.

Note: Samsung, Sony, HP and other brands’ tablet users can also try the same way as Dell’s to put your tablet to safe mode. If you have put your tablet to safe mode successfully, you should see a text “Safe Mode” at the bottom left corner.
2. Once you have put your tablet in safe mode, you are capable to uninstall malicious apps of your tablet. However, the manual removal process of harmful apps requires sufficient expertise. To safely deal with this kind of ransomware and other hazardous apps, you had better contact an expert online for further removal help.


“Complete an offer below to download step” virus is just a scam thing to lock whole screen of your mobile device. It asks you to download its nasty steps then it would help unlock your device. Even though you download all steps, your mobile device is still locked by it. Moreover, this virus also can steal your privacy important information while you’re filling in your information as what it requires. So even though you download the step or fill in something, don’t send your real information. This virus is created and spread online worldwide by cyber criminals. You should be careful with your online activities to keep this virus out of the door of your mobile device. And once the virus locks your mobile device, you’re advised to eradicate it sooner.

Suggestion: Have spent a lot of time but can’t get out of this “Complete an offer below to download step” virus on your mobile device? Contact online experts for tech support now!

Published by Leo R. Oscar & last updated on December 16, 2015 5:43 am

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