I need help on getting rid of PUP.NetAssistant. It has been on my system for about two days and I still cannot delete it completely. I do have tried several different antivirus care software but none of them seems to be powerful enough to eliminate it. They all successfully found out the paths of the virus and gave me the infection alert. But when I went to remove the corrupted files the failure message would come up. And I could not proceed the processes at last. How can I remove it?

PUP.NetAssistant Virus Infection Detection

PUP.NetAssistant is a newly found Trojan virus on windows computers. No matter which operating system you are using(Windows Only) it is possible for this virus to infect your computer. It is always bundling with some programs that claim that they can help you get a better experience when you are on the internet. Those programs are always free and not known to majorities. We also call that kind of programs freeware (free software). In most cases, they are meaning to help people to enjoy the online activities better but nowadays there are cyber criminals who modify the original programs with some malicious components. The chances this PUP virus gets access to the infected system lie in the time when the innocent install modified programs.

There a lot of damages this PUP.NetAssistant can impose on the infected computer. The most significant one is the extremely bad performance of the reacting speed of the PC on opening a page or running a program. Victims whose computers are infected by this PUP virus will also get other kinds of warning from their antivirus software such as the turning down of the firewall, infection of some other viruses, and some system bugs. It is like that there have been aroused so many different kinds of troubles on the vulnerable system after the invasion of the PUP Trojan virus. Unfortunately, not all of us are computer literate thus not many people know how to rid this virus off from the system. In the hope of having a healthy computer system people would try whatever ways they can to remove it. Do take care when you deal with some system files. Because any mistakes can bring to unwanted result in hurting the system.

Note: Manual Removal requires expertise and it is for advanced users, if you don’t have much experience in dealing with redirect virus.
Contact YooSecurity Online PC Experts for removal assistance.

Symptoms of Similar Trojan Infection :

– This virus can escape from most antivirus protection and get itself installed on computers especially with Windows operating systems.
– It can cause constant stuck or even blue screens on the infected computers.
– Computer users will experience constant security pop ups on the computers which may not truly represent the status of the PCs.
– Certain malware or spyware may be prompted by these fake security pop ups which will end up scamming money.
– Sensitive data like privacy can also be stolen and taken advantages by cyber criminals.

Manual Removal Step by Step Instructions

Up till now, there is not a perfect antivirus that can detect this pesky Trojan virus or delete it completely. PUP.NetAssistant has been updated by remote and backstage cyber criminals and is able to escape from the scan of any anti-virus programs thus it is hard to be removed or even found. The most effective way is to remove it manually. The following instructions need quite level of computer expertise. If you don’t know how to that correctly, please contact with YooSecurity online support now!

Step A: Check on your start menu if there are any programs that you are not familiar with. The strange ones will often related to the virus process as it can start automatically with the windows. You can press on Windows key or just click on the start menu to view it. Please notice that you need to click on All Programs to have an overall check on it.

start button
Step B: To remove the Trojan the first thing we need to do is to end its process thus we will not get the error message when we delete its files. To do that, open Windows Task Manager to end process related to this Trojan infection. You can press Ctrl+Alt+Del keys at the same time to pull up Window Task Manager; go to Processes tab on top and scroll down the list to find.

windows task manager

Step C: Always any virus files will be hidden files. So we need to show hidden files before we are going to delete them. Open Control Panel from Start menu and search for Folder Options (As an easy way you can open a folder and hold Alt key and tap on T, O key one by one and folder option window will pops up). Go to Folder Options window, under View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click Apply and then hit OK.

folder options

After we can see hidden folders and files we can go to system files and delete the infected files. The path of the virus often can be found from the antivirus which detects it.

program data

Step D: After we delete the virus files from system data we get to remove the registry of the virus from registry editor to prevent it from coming back. You can get Registry Editor by pressing Windows+R keys to pull up Run box and type in regedit to open Registry Editor.

Run box

The following is how Windows Registry Editor looks like.

Registry Editor

Step E: Delete all these associated files and registry entries with this Trojan virus from Registry Editor. The registry files are listed randomly. Besides, you need to delete the infection files of the redirect virus from your system files to prevent it from coming back. Those files are named randomly also but may be different on different operating systems.

Video on How to Modify or Change Windows Registry Safely:


PUP.NetAssistant will also cause some plug-ins begin to appear on the browsers of the infected computer. They all say that they are for the good of your online experience but none of them helps you any. What they give you are just endless popping up of ads pages when you are viewing the website or some random errors when you try to load some software that you usually use. The victims who have come across such trouble will have to be confronted with the situation where the PC gets stuck out of nowhere too. It can happen from time to time. In further infection and effects of the virus people might get BSOD (blue screen of death) sometimes. The normal use of the PC has been completely corrupted and unless you remove the virus can you get your computer back to normal.

Note: Have tried many methods but failed to get rid of this Trojan virus? If you have no clue, please contact YooSecurity Online Experts in time to save your computer.

Published by Tony Shepherd & last updated on March 28, 2014 5:27 am

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