Hello, recently I found my computer worked improperly. You know I just upgraded it into Win 10 several days ago and I felt it worked so well. But since when I downloaded a free version antivirus program, it started to run slowly. So this morning I install an advanced version of Norton, and then Norton pops up telling me that many .exe files are corrupted by this Trojan Generic_R.KGN virus. So I did a full scan and tried to clear the virus completely, but it can’t seem to wipe out completely, and now the virus comes back! Any idea to completely remove those infected files?

Brief Introduction of Trojan Generic_R.KGN Virus

Trojan Generic_R.KGN Virus has been spread on the Internet for a long period by those cunning cyber hackers. Cyber hackers create this Trojan virus to log in user’s computer and access user’s important personal information with help of this virus. Therefore, if you usually use the infected computer to work or start too much personal or business information there, this virus will be a big danger to all your information. This Trojan Generic_R.KGN Virus even monitors your online activities and record crucial data that you input online websites. For example, you purchase some items online and enter credit card or online banking number and password, it will use its own technique to trace the number and password. And then cyber hackers will get this information, you would suffer from financial loss or get into unknown trouble in future. Therefore, if your antivirus reports files on computer are infected with this Trojan horse, you should soon take measures to eradicate it, or it will help hackers to remotely control your computer and get your personal data.

Trojan Generic_R.KGN Virus will create many harmful actions to computer system till it destroys system. This virus enters the crucial system files and program like registry editor, HOST folder, task manager, windows folder or program files and so on. In those crucial system places, it keeps reduplicating and roots its files and meanwhile disables some system files. You will find some system files are changed or replaced with other unknow .exe files or even some system files are disabled. The original files or programs will not on computer any more. Since some system files are missing, computer starts to load improperly. It takes a long time to boot up, or while it’s restarting but gets stuck at a blue screen death saying some error codes or it stop at the first screen it shows usually but not going any further. Trojan Generic_R.KGN Virus changes the DNS server settings to block your access to the Internet and don’t allow you to download any new programs especially security tool. Trojan horse also produces junk files in system to take the rest of system capacity. Usually if one computer is infected with Trojan horse, its CPU percentage will soon become high even up to 100%. Computer performance is slowed down, and it works so slowly that you can’t play any tasks on it. Files of music, video, pictures, apps and documents are corrupted by this Trojan Generic_R.KGN Virus.

Some Traits about Trojan Generic_R.KGN Virus

-Can slow down the performance of the computer, or even blue screen.

-Can create many junk files which occupy a lot of space in hard drive.

-Can download other malicious programs into computer, which make further damage.

-Can redirect you to pages you don’t want all the time no matter what you are doing.

-Take a long time to turn on or shut down your computer

-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.

-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

Warm prompt: It’s complicated for people who are not computer savvy or not familiar with the virus to remove the Trojan Generic_R.KGN Virus. You can contact YooCare/YooSecurity PC professional online service for help:

Removal Guide for PCs with Windows OS

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

>>>>>> Press Ctrl+Shift+Esc keys simultaneously to get the Task Manager to stop the active processes of Trojan Generic_R.KGN Virus. To do this, you will need to click the “Processes” tag at the top then find out suspicious processes and right click on them and select “End Process”.

Task manager


>>>>>> Click “Start” menu at the lower left corner and type “regedit” in the search programs and files box and press Enter key. Then you will open the “Registry Editor”.

start menu


>>>>>> You will need to find out the suspicious registry files related to this Trojan Generic_R.KGN Virus in the Registry Editor, They are usually located in: HKEY_LOCAL_MACHINE > SOFTWARE. You need to distinguish them from their “Name” and “Data” at the right column. All of them will be randomly distributed. If you are not good at this, ask for an expert for help.

registry editor

>>>>>> After you find out the suspicious registry files, you need to find out where the .exe files of the Trojan Virus locates. Usually, they will be in the operating system drive. To open it, you will need to click Start menu > Computer & My computer. Generally speaking, the Operating System drive is Local Disk (C:).

Hard diskdrives

>>>>>> Basically speaking, all the related files of Trojan Generic_R.KGN Virus will be located in Windows > System32. Find out all the files of the Trojan virus and delete them. Make sure that all the files you deleted are viruses, but not the files of the operating system. Any mistakes will cause data loss even system crash.

System 32

Video of Key Steps on How to Modify or Change Windows Registry:


Trojan Generic_R.KGN Virus can severely attack your computer once it gets on your PC. It corrupts your system files, weakens the security level of the infected computer and modifies all your key registry settings as well as disables your firewall because of its root-kit. The CPU usage percentage will become higher than before, which will cause constant blue or black screen death and system freeze. This Trojan virus helps cyber criminals remotely control the infected PC. So hackers can do anything on your PC and get any information from your computer or by tracking your online history. And users’ personal information like credit card, bank account details, log-in passwords or other financial information could be leaked out. Victims of this Trojan Generic_R.KGN Virus will suffer from financial loss. This Trojan must be removed as fast as possible to avoid further damages if you detect this nasty thing on your computer.

Warm prompt: If you are not computer savvy or not familiar with the virus to remove this Trojan Virus. You can contact YooCare/YooSecurity PC professional online service for help:

Published by Tony Shepherd & last updated on July 5, 2016 9:14 am

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