There is a Trojan virus called Generic_r.EIC has been picked up by my AVG anti-virus program. I thought the security tool can help me get rid of it easily, but I was wrong. Every time after I restart my computer to make sure the removal takes effect, this Trojan can always come back. I don’t know how to handle this problem as I don’t acquire proper computer knowledge to do the removal thing. I really need someone to help me out of this.

Brief Introduction to This Trojan

This Generic_r.EIC is a malicious Trojan horse infection that has been reported by many victims all over the world. It is an extremely dangerous virus that can be spread through the Internet which can make it attack computers located on everywhere on this planet. It can be used by cyber hackers to access the infected computers remotely and silently. Also, it can help cyber criminals to achieve many other illegal goals from innocent computer users. There are a lot of ways for this infection to infiltrate target computers on the Internet. Its targets can be the computers which run Windows XP, Windows Vista, Windows 7 and Windows 8. In one word, Windows computers can be the main targets of this infection.

It is easy for many security tools to find this Generic_r.EIC virus for users at present, however, we have found that most of anti-virus programs cannot be able to get rid of this infection for users as before the auto removal methods have been updated, this Trojan can have already disabled the security programs on the infected machines. This kind of computer infection is designed to break down the protection system on the target computers and help other kinds of infection to attack the affected system. So, this type of virus never comes to computers alone, it can always help other kinds of computer infection like keyloggers and other malware to damage the computers more.

With keylogger running on the background, the information that computer users input on the corrupted machines can be recorded. This Generic_r.EIC virus can even send the privacy to cyber hackers if the infected computers have the Internet connection. What’s worse, the entire system can be messed up by this vicious Trojan infection. The system registry can be modified by this Trojan arbitrarily. Many system settings can be changed into wrong place. Under this bad circumstance, PC users will get heaps of errors during the use of the infected computers. Sometimes, black screen and blue screen of death can happen to the infected computers, which could damage the hardware which can cause more server problems like the infected computers will not be able to boot up.

Some Traits about This Trojan

-Can slow down the performance of the computer, or even blue screen.
-Can create many junk files which occupy a lot of space in hard drive
-Can download other malicious programs into computer, which make further damage.
-Your sensitive information can be stolen by hacker who can access to your computer with the help of this Trojan.
-Cay give you many redirects all the time no matter what you are doing.
-May pretend as an anti-virus program and cheat you that computer is in dangerous, and ask you to pay to remove the threats.

NOTE: If you find any of these symptoms on your computer, that proves your PC is under attack and seriously infected. If you are not a computer savvy, Please contact YooSecurity Online PC Experts to remove this Generic_r.EIC for you.

Manual Removal Guide of Trojan (For Computer Literate)

There is a removal guide of Trojan provided here; however, expertise is required during the process of removal, please make sure you are capable to do it by yourself.

Step 1: Find Ctrl, Alt, and Delete these 3 keys and then press them together to open task manager to end the process related to this Trojan, the name of the process of it is random.

XP task manager

Step 2: Try to find Folder Options in Control Panel, select the View tab, and then tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.


Step 3: Try to find the files which relate to this Trojan, and delete them all.

Step 4: Click on Start button at the right lower corner, then click on Control Panel


Then you will come to the Control Panel windows, click on Add and Remove Programs


Then try to find the program which relates to this Trojan, highlight it and choose Remove, the program’s name is random.


Step 5: Click on Start button or press Win+R, then type regedit in the box to open Registry Editor, after that, try to find
C:\Users\profile name here\AppData\

Similar video guide to modify Windows registry:


It is easy for this Generic_r.EIC to sneak into innocent computers from the Internet as cyber hackers can take advantage of the network to spread this infection. People who go online carelessly can be targeted by this virus. It can come into the computers without being noticed by computer users. Once it invades the target machines, it would bring chaos to the whole systems. It is necessary for users to remove this infection from the affected computers as soon as possible to avoid more problems.

Suggestion: To follow removal guide that mentioned above, a level of computer knowledge is needed. Still can’t get out of Generic_r.EIC? Contact online experts for help now!

Published by Tony Shepherd & last updated on April 12, 2015 4:33 am

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