Lately, there is reported to be a Trojan virus called Dropped:Adware.Generic.938376 which is caught by some famous antivirus software such as AVG and Norton. The infection alert will keep popping up on the screen. Computer users will have troubles to use the machine as normally as before. What to do if I want to remove the virus completely?

Dropped:Adware.Generic.938376 Trojan Virus Description

Dropped:Adware.Generic.938376 is categorized as a Trojan virus which is generated from a large Trojan horse virus family. Worldwide computer users have come across such infection. Trojan infection is different from some malware problems because it is invisible. A Trojan virus cannot duplicate itself but can change itself into different names and locations. It can come bundled with free unknown software that you download online. It can also hide beneath web sites that are mostly about porn and ads. Once it’s successfully sneaking inside of a machine, it will start creating all kinds of chaos on the infected computer. 

When the Dropped:Adware.Generic.938376 virus successfully gets settled down to the compromised system, it will start bringing constant chaos on the infected computer to annoy the owner. Consequences like being blocked out of the computer, cutting off from the internet connection and being redirected online to other fishy sites will happen from time to time. Most importantly, this Trojan virus targets at valuable info on the infected systems. By collecting these resources, it can help remote hackers benefit. Other than that, other malware and spyware that are associated with this Trojan infection could also be brought into the infected computers to extend the damage.

Note: Manual Removal requires expertise and it is for advanced users, if you don’t have much experience in dealing with redirect virus.
Contact YooSecurity Online PC Experts for removal assistance.

Symptoms of Similar Trojan Infection :

– This virus can escape from most antivirus protection and get itself installed on computers especially with Windows operating systems.
– It can cause constant stuck or even blue screens on the infected computers.
– Computer users will experience constant security pop ups on the computers which may not truly represent the status of the PCs.
– Certain malware or spyware may be prompted by these fake security pop ups which will end up scamming money.
– Sensitive data like privacy can also be stolen and taken advantages by cyber criminals.

Manual Removal Step by Step Instructions

Up till now, there is not a perfect antivirus that can detect this pesky Trojan virus or delete it completely. Dropped:Adware.Generic.938376 has been updated by remote and backstage cyber criminals and is able to escape from the scan of any anti-virus programs thus it is hard to be removed or even found. The most effective way is to remove it manually. The following instructions need quite level of computer expertise. If you don’t know how to that correctly, please contact with YooSecurity online support now!

Step A: Check on your start menu if there are any programs that you are not familiar with. The strange ones will often related to the virus process as it can start automatically with the windows. You can press on Windows key or just click on the start menu to view it. Please notice that you need to click on All Programs to have an overall check on it.

start button
Step B: To remove the Trojan the first thing we need to do is to end its process thus we will not get the error message when we delete its files. To do that, open Windows Task Manager to end process related to this Trojan infection. You can press Ctrl+Alt+Del keys at the same time to pull up Window Task Manager; go to Processes tab on top and scroll down the list to find.

windows task manager

Step C: Always any virus files will be hidden files. So we need to show hidden files before we are going to delete them. Open Control Panel from Start menu and search for Folder Options (As an easy way you can open a folder and hold Alt key and tap on T, O key one by one and folder option window will pops up). Go to Folder Options window, under View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click Apply and then hit OK.

folder options

After we can see hidden folders and files we can go to system files and delete the infected files. The path of the virus often can be found from the antivirus which detects it.

program data

Step D: After we delete the virus files from system data we get to remove the registry of the virus from registry editor to prevent it from coming back. You can get Registry Editor by pressing Windows+R keys to pull up Run box and type in regedit to open Registry Editor.

Run box

The following is how Windows Registry Editor looks like.

Registry Editor

Step E: Delete all these associated files and registry entries with this Trojan virus from Registry Editor. The registry files are listed randomly. Besides, you need to delete the infection files of the redirect virus from your system files to prevent it from coming back. Those files are named randomly also but may be different on different operating systems.

Video on How to Modify or Change Windows Registry Safely:

To Summarize Shortly:

Dropped:Adware.Generic.938376 is one of the newly released Trojan viruses which come from a serial family. Created by PC hackers who are very good at computer stuff and programming, etc., this Trojan virus is able to cause much chaos on the infected computers and annoy PC owners from different aspects. Computer hackers are using this Trojan to scam money out of its victims. One should be careful when experiencing this kind of Trojan virus in the system. It is highly suggested to eliminate it as soon as you find its existence.

Note: Have tried many methods but failed to get rid of this Trojan virus? If you have no clue, please contact YooSecurity Online Experts in time to save your computer.

Published by Michael Myn & last updated on May 5, 2014 12:18 am

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