Complete a quick survey to continue virus removal

There’s a page popping up saying ”Complete a quick survey to continue”? It’s asking me to click on a survey to fill up my personal information, should I do that? Is it a legal survey? The survey seems to be so weird that I don’t want to fill it at all, but it locks my computer forcing me to complete the survey? How do I do to get rid of Complete a quick survey to continue virus? Reading this article will help you find out the proper way to fix it.

What is Complete a Quick Survey to Continue Thing?

Complete a quick survey to continue virus is an malware infection that locks up the screen of the infected computer with a page stating that you need to complete an online survey so that you can continue to use your computer. The hackers created this ransomware and then cast it into the Internet so that it can spread rapidly all over the world. Your computer may catch it when you click on unsafe images and videos that include malicious codes put by hackers. Unlike other popular screen-locking ransomware such as FBI moneypak virus or Ukash virus, this ransomware does not asking victims to pay certain fine to unlock the infected computer. This new variety of ransomware force victims into performing an online survey which requires a lot of personal information such as home address, phone number, email address, work place, etc. The survey looks like a regular survey that you see all the time in your daily life but actually it’s a trap that aiming to collect all the valuable personal data from your side.

Even though it seems so easy to complete the survey and then regain the access to your computer, note that the ransomware is specially designed by cyber criminals so you can guess what are they going to do with all the valuable information that they gather from the victims. The answer is obvious those personal data will be used for illegal purpose. In some cases the survey even forces victims into subscribing for expensive mobile services. So please do aware that do not expose any of your personal information when the similar situation comes up. The bad of the virus is far more than just stealing your confidential information, it’s so tricky that it can automatically download other dangerous Trojan viruses into your system to damage your computer together. Thus, what you need to learn is how to remove Complete a quick survey to continue virus permanently from your computer to avoid further damages.

A Screen Shot of Complete a Quick Survey to Continue Malware

complete-a-quick-survey-virus

Common Signs of Complete a Quick Survey to Continue Ransomware Infection

Once your computer got infected by the ransomware, your screen seems to be entirely occupied by a page with the title “Please complete a quick survey to continue!” on the top, and look below you may see the contents as following:

“You’ll have your download in no time! Just complete any survey below with your valid information and the download will unlock.
Thank you for participating in our short survey, and we promise to get you back to your work as quickly as possible. By completing the survey, you aid us in our work to design the perfect personal computer experience, as well as collect funding for our select charities. We truly cannot thank you enough. Once the survey is complete, you will be returned to your previous task and will be opted out of future surveys on similar topics. THANKS!

Please fill in a short survey in order to close this application. You will also be able to use your computer as before. Don’t do this and you’ll see what happens. Thank you for your understanding. Actually do the survey; otherwise I will delete system 32. After you have completed it I assure you it will go away unless you open it again.”

If there’s any difficulty for you to remove Complete a quick survey to continue virus from your computer, please contact YooSecurity professionals to keep your computer safe and virus free, or you can follow our step-by-step virus removal instruction below to clean the virus yourself. (For advanced computer users)

Best Way to Remove Complete a Quick Survey to Continue Malware Step by Step:

Firstly, please restart your computer and get in Safe Mode with Networking:

Please follow these steps to get rid of Complete a quick survey to continue ransomware manually:
Step 1: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC. Open the Windows Task Manager.
If that didn’t work, try another way. Press the Start button and click on the Run option. This will start the Run tool. Type in task-mgr and press OK. This should start the Windows Task Manager.

Step 2: Within the Windows Task Manager click on the Processes tab. Find the process by name. random.exe related to the malware. Then scroll the list to find required process. Select it with your mouse or keyboard and click on the End Process button. This will kill the process.

Step3: Remove malicious files of the malware.

C:\windows\system32\services.exe
C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe
C:\Windows\Installer\{bbee3ba2-89af-930c-bb78-1fb4e17db3cc}

Step4: Delete malicious registry entries of the ransomware.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\Random.exe
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Random.exe
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer
“EnableShellExecuteHooks”= 1 (0x1)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe

Video Show You on How to Modify or Change Windows Registry:

In conclusion, the nasty survey ransomware is a serious problem that threatening the security of your personal information. The hackers use the malware to steal valuable data instead of taking money directly, they gather the information and then sell them to other illegal organizations. The malware force you to participate in the so called survey, otherwise your computer will be locked still. As long as the survey is not completed, you can not access the computer as usual. So what are you going to do about this? To surrender and give all the personal information they want? If you do this then your privacy will be exposed and your computer is still in danger because it’s still under the control of the remote hackers. If you keep the malware in your computer, the hackers are so greedy that they will ask for more next time. So the best action to take is cleaning this malware up as soon as possible before further damages being made to your computer. In this case, how to remove Complete a quick survey to continue virus? Up to now, there’s no antivirus or security tools can eliminate this ransomware completely. As the only feasible and effective solution, manual removal is needed to get rid of the stubborn virus.

Kindly reminder: Manual removal needs expert skills, if you failed to remove Complete a quick survey to continue virus by yourself, please contact YooSecurity professionals to keep your computer safe and virus free.